A Leader in the HVAC-R Industry

At Nordic Temperature Control, our #1 goal is to offer superior products and services with a foundation built on efficient, reliable, and cost-effective heating and cooling solutions. We stand behind our commitment to providing the highest level of craftsmanship and services to our clients, without compromise!

Why We Need You!

We’re growing and need an Operations Assistant to support daily operations. The ideal candidate is someone who genuinely cares about the customer and looks at this as an opportunity to advance within the company.

Operation’s Assistant Job Responsibilities:

• Assist in daily operations by receiving and distributing incoming phone calls appropriately
• Maintain front lobby.
• Serve walk-in customers by answering questions; forwarding messages; over-the-counter part sales.
• Process Payments
• Collections
• Assist with and receive deliveries.
• Label part deliveries, notify dispatch, and file packing slips.
• Maintain and monitor office equipment operation and monitoring and purchasing meter funds.
• Process and track equipment/parts warranty & return.
• Assist with data input for scheduling software & flat rate program.
• Customer experiences follow-up, appt reminders, etc.
• Create and distribute tech on-call schedule. Switch phone to on-call tech weekly.
• Maintain company phone list
• Work with a Collection agency to resolve delinquent accounts monthly.
• Track vehicle licensing, gas card & repairs.
• Create and mail “Welcome Books” for new installations.
• Register, and apply for Warranties, radius, and rebates for new installation customers.
• Other duties as assigned.
• Enhance organization reputation by accepting ownership for accomplishing new and different requests; and exploring opportunities to add value to job accomplishments.

Operation’s Assistant Qualifications / Skills:

• Basic office skills
• Written and verbal communication skills
• HVAC experience is preferred but not necessary
• Telephone skills
• Dependability and professionalism
• Attention to detail
• Administrative writing and reporting skills
• Microsoft Office products

If you want to be part of something bigger than just a job — then this may be the future for you. The successful applicant will work in a place where they will be appreciated and where their work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Nordic Temperature Control by visiting www.NordicTempControl.com. When you’re ready, please use the application form below to apply for this position.

Equal Opportunity Employer